Confidentiality and Ethics
What we value most, is you! And that is why we take our care of you, very seriously. It is because of this that our counsellors are fully and appropriately qualified to serve you. Each therapist is a member of a professional counselling association and as such is bound by the code of ethics as set out by their professional body. This means that your counsellors undergo clinical supervision and ongoing training.
We guarantee you that your confidentiality and privacy is of the utmost importance to us and we can ensure you that all discussions and records are private. We are ethically bound to uphold Duty of Care at all time and are therefore obliged to breach confidentiality to seek advice if disclosure is made of self harm, harm to others, child abuse or neglect and disclosure of a criminal offence.
We offer confidential services via Skype, telephone and FaceTime. Because your privacy is essential to us we are unable to offer counselling via email, text messaging or online. If you message us, we may not be able to reply depending upon the content of your message and instead we will discuss these things at your next appointment. If you do not receive a reply, please telephone us.